Frequently asked questions
Do I need to install any software?
No. CodaGym runs in the browser, on any computer, tablet or phone with internet access.
Does it work on mobile?
Yes. Both the admin panel and the member portal are designed to be used from a phone.
Can I import my clients?
Yes. During onboarding we load your current clients, memberships and schedules together.
Can it track payments?
Yes. You record payments, see fees that are current or overdue, and the system flags due dates.
How are make-up sessions handled?
Members report their absence and request the make-up session from their phone; you approve it according to the rules you define.
Can I limit capacity?
Yes. Each class has its maximum capacity per room and the system won't let you exceed it.
Does it support several instructors and rooms?
Yes. The schedule combines rooms, instructors and timetables without overlaps.
Do members get their own access?
Yes. Each member logs in with their own account to see classes, report absences, request make-up sessions and check their membership.
How is the data protected?
Each business accesses only its own information, with individual users and permissions and encrypted connections.
Do you offer support?
Yes, personalized support. We also guide you through the entire onboarding.
How long does onboarding take?
It depends on the size of the business; the initial setup is done with our guidance and is usually up and running within a few days.
Can I request a demo?
Yes. Request it through the contact form or via WhatsApp and we will schedule a demo.